Terms and Conditions

Terms and Conditions Welcome to Fraud Protection Australia. By accessing or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of the services provided by Fraud Protection Australia ("we," "us," or "our"). By subscribing to our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Services

Provided Fraud Protection Australia offers the following services based on subscription plans:

  • Anonymous Hotline Access

  • Fraud Tip Summaries

  • Secure Online Tip Submission

  • Fraud Prevention Toolkits

  • Risk Assessments

  • Custom Employee Training

Our primary service is to collect anonymous tip-offs and deliver these securely to the subscribing business owner or their designated representative. We do not action, investigate, or verify the accuracy of the information provided. The business owner is solely responsible for deciding how to use the information.

3. Subscriptions and Payments

Subscriptions are offered on a monthly or annual basis, as outlined in the service plans. Payments are processed securely through our designated payment gateway. Subscription fees exclude GST unless stated otherwise. Your subscription will auto-renew unless canceled in writing at least 7 days before the next billing cycle.

4. Refund Policy

Refunds are only available under the conditions outlined in our refund terms (see below). No refunds are provided for partial months or unused features within a billing period.

5. User Responsibilities

You agree to use our services in compliance with all applicable laws. You must maintain the confidentiality of any login credentials and notify us immediately of any unauthorized access. Fraudulent use of our services will result in immediate termination of your subscription. You understand and accept that we do not action, investigate, or verify the tip-offs provided through our service.

6. Intellectual Property

All content, tools, and resources provided by Fraud Protection Australia remain our intellectual property. You may not copy, reproduce, or redistribute any part of our services without written permission.

7. Limitation of Liability

We provide tip-off delivery services "as is" and make no guarantees regarding the accuracy or completeness of the information provided. We are not liable for any decisions or actions taken by the business owner or their representatives based on the information delivered. Our liability is limited to the subscription fees paid by you within the preceding 12 months.

8. Termination

We reserve the right to terminate your subscription without notice for breach of these Terms and Conditions.

9. Changes to Terms

Fraud Protection Australia reserves the right to modify these Terms and Conditions at any time. Updates will be communicated via email or website notification.

Refund Terms and Conditions

At Fraud Protection Australia, we aim to ensure customer satisfaction. Please review our refund terms below:

1. Eligibility for Refunds

  1. Refunds will be issued for any reason if requested within 14 days of the billing date. Additionally, refunds will be granted under the following circumstances:

  • -You have been double-charged for a subscription.

  • -The services provided do not match the description outlined in your chosen subscription plan.

  • -Technical issues prevent you from accessing our services, and we are unable to resolve them within a reasonable timeframe.

2. Non-Refundable Scenarios

  1. Refunds will not be issued under the following conditions:

  • -Change of mind after subscription activation.

  • -Failure to utilize the services during the subscription period.

  • -Termination due to breach of the Terms and Conditions.

  • -Dissatisfaction with the information provided through the tip-off service, as we do not verify or action the tips.

3. Process for Refund Requests

  1. Refund requests must be submitted in writing via email to [email protected] within 14 days of activation or billing.

  2. Include the following details in your request:

  • -Name and contact information

  • -Subscription plan

  • -Reason for refund request

4. Refund Approval and Timeline

  1. Approved refunds will be processed within 10 business days of approval.

  2. Refunds will be issued using the original payment method.


By subscribing to our services, you acknowledge that you have read and understood these Terms and Conditions and agree to abide by them.

For questions, please contact us at [email protected].

Legal Information

  1. Use of Anonymous Tip-Offs:

  • Fraud Protection Australia delivers anonymous tip-offs as submitted by users without alteration or verification.

  • The subscribing business is solely responsible for interpreting and acting on the information provided.

  1. No Investigation Services:

  • We do not conduct investigations, provide legal advice, or verify the accuracy of submitted tips.

  1. Compliance:

  • All services comply with Australian Privacy Principles (APPs) under the Privacy Act 1988.

  • Subscribers must ensure their use of the information complies with applicable laws and regulations.

  1. Indemnity:

  • Subscribers agree to indemnify Fraud Protection Australia against any claims, damages, or liabilities arising from their use of the information provided.

For further details, please contact us at [email protected].

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